Track Your Order

If you already have a shipment number,
click the button below to track your order instantly.

Track Here

Find your order

More ways to check your delivery

Pick whichever is quickest for you.

Check your email

When your package ships you receive a track & trace link by email. Search your inbox for your order number. Also you can track by the shipment number above.

Sign in to your account

See your orders and their latest status in your duoSleep account.

Go to my account

Ask our team

Cannot find your tracking email? Send us your order number and we will check for you.

Email support

Shipment steps

This is what happens after you place an order.

  1. Step 1

    Order placed

    We receive your order and start preparing it.
    3pm is the cutoff time for the same day dispatch from Mon-Fri.

  2. Step 2

    Dispatched

    We fulfil the orders from our Dubai warehouse on the same day with 3pm cutoff time and you receive shipment number by the email.

  3. Step 3

    Delivered

    Delivery typically takes 1–3 business days. In case of further info needed write email to the support team.